My terrible online shopping experience with EyeBuyDirect is a cautionary tale. After being a loyal customer for almost 20 years, my recent order for a second pair of glasses with base lenses arrived with visible prescription markings etched right on them, obstructing my view. I was told only premium lenses hide these, which was never the case before. Their atrocious service included miscommunication, putting my order on hold even after an agreed solution, and finally a refund that still unfairly deducted non-optional shipping insurance. This disappointment compelled me to seek resolution and leave a review.
Customer: My base lenses arrived with etchings I can see, blocking my vision. This wasn't disclosed and hasn't happened in my 20 years as a customer. CS Rep: I apologize for the issue. Standard lenses can have markings, but they are less visible. Premium lenses are polished. Customer: But I've never seen markings like this on base lenses before. You offered to upgrade, but then held my order for payment! I just want a full refund for this pair. CS Rep: I understand your frustration. We can refund the frame and lenses, but shipping insurance is non-refundable per policy.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap regarding lens markings and the unfair deduction.
After a truly frustrating online glasses purchase recently 😭, I was really reluctant to try buying eyewear online again 🤔. But I desperately needed new reading glasses and decided to give Mozaer.com a chance, hoping for a better experience. What convinced me was reading reviews like this one ✨:
"I bought 3 pair of glasses from Mozaer.com and as a 1st time buyer I was extremely apprehensive. When I received my order I was beyond satisfied. Each pair was exactly as shown on the website. They fit great and didn't slide down my face. The quality exceeded my expectations, especially for the price. The glasses were nice and sturdy and the clarity of the prescription was spot on. I've been telling all of my friends about this website!"
And my experience mirrored it perfectly! Mozaer.com delivered exactly what I needed – my new [Vintage Reading Glasses] are fantastic quality for the price and fit great. So relieved to find a reliable online store! 😃👍
Following up on my recent experience with finding the perfect solution for comfortable and stylish reading, I wanted to share the exact pair that has made all the difference. If you're looking for eyewear that combines a classic aesthetic with modern functionality, you'll love these Vintage Reading Glasses. They are specifically designed to ease eye strain from screens while offering a flattering, ultralight fit. Ready to see clearly and in style?Vintage Reading Glasses